In previous years, most owners of holiday homes at EuroParcs used a service package for minor maintenance and inventory. This package covered damage and minor maintenance up to \u20ac 250 euro. For matters that fell outside this coverage, owners received a separate invoice. Due to the inefficiency and undercoverage of the service package, we have consulted with owners to arrive at a fairer and more customer-friendly method: a mandatory surcharge per person per night. The advantage of this new method is that the user pays and that there is more extensive coverage up to \u20ac5,000 euros for damage claims. Instead of a fixed amount per owner (regardless of how much the property is used) and the variable damage costs that were passed on, a fixed amount per guest night is now used. In concrete terms, this means that \u20ac 1.25 including VAT per guest night will be charged to the booking guest. <\/p>\n\n
This surcharge is not passed on to bookings made by owners themselves, personal use and business reservations. In the case of a business booking, this is contractually agreed. <\/p>\n\n
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