As an owner, you participate in a rental pool. This means that the revenue from one individual reservation or one specific property is not the focus, but rather the combined result of all properties in the pool. At the end of the year, we look at the average revenue of all properties combined. This is then distributed based on your share in the pool.
When running discount promotions, it is important to also consider the occupancy rate. A lower price can lead to higher occupancy and ultimately to higher total revenue. For example: with 100 properties at a price of €150 per night and an occupancy rate of 20%, the total revenue amounts to €3,000 per night. When a promotion is applied with a lower price of €50 per night and occupancy increases to 80%, the total revenue amounts to €4,000 per night. In that case, the overall revenue is higher, which is positive for all owners.
Once you switch to a new user model, these services will be included in your user model, depending on the type of user model. Please refer to your Personal Offer for details on which services are included in each user model.
The basic agreement and user models apply to all properties. You will receive a personal offer for each property in the ‘my environment’ section of Booking Experts. Your personal offer is determined by the expected rental income of the property and the growth expectations at the park. This can therefore vary from park to park and from property to property. You enter into a separate agreement with EuroParcs for each holiday home and you submit your decision for each property via the online selection form. Please note: if you have more than three properties in multiple parks, a separate appointment will be made with you to discuss all your properties. Some of these owners have already been contacted before 8 September, others will be contacted after 8 September. Before this meeting, you will receive personal offers for all your properties.
EuroParcs will not terminate your current contract for the time being. Please note that both you and EuroParcs have the right to terminate the current contract, subject to the applicable notice period.
Yes, EuroParcs may increase these as stipulated in the General Terms and Conditions. The higher costs apply to all owners (if your current contract makes provision for cost revision). To prevent you suddenly having to pay much more at once, we will gradually increase the PSB with a transitional arrangement, by means of which you pay the full rate in 2028.
In the past, the rates for plot rents varied significantly between owners in the same resort. These rates were not always in line with the actual value of the plot. To create a transparent and consistent system for all owners, the rent is now based on a fixed percentage of the plot value.
The plot value is determined based on the sale prices of comparable, recently sold plots at the relevant resort. If there have been no recent sales, comparable resorts in the area are used as a benchmark. 6% is an accepted market standard for the commercial rental of recreational property.
This depends on your current agreement. If it has an end date (including, for example, the VGGO agreement), your property will be removed from the rental programme in accordance with the contract, and you will no longer receive any compensation. Agreements without an end date (including the BEX) will remain in force.
The basic agreement and user models apply to all holiday homes. You will receive a personal offer for each property in the ‘My Environment’ section of Booking Experts. Your personal offer is determined by the expected rental income of the property and the growth expectations at the park. This can therefore vary from park to park and from property to property. You enter into a separate agreement with EuroParcs for each holiday home and you submit your choice for each property via the online selection form. Please note: if you have more than three properties in multiple parks, will make anappointment with you to discuss all your properties. Some of these owners have already been contacted before 8 September, others will be contacted after 8 September. Prior to this meeting, you will receive personal offers for all your properties.
Is your question not listed in this FAQ? Please contact us using the contact form as mentioned in the email you received on 8 September. You can ask your question by email or schedule a telephone, online or physical appointment.
From 8 September 2025, all owners will find a personal offer in ‘my environment’. If you have any questions about the personal offer, you can ask your park team using the contact form. You will find the link to this form in the email you received on 8 September. You can use the contact form to ask questions by email or to schedule a physical, online or telephone appointment. You do not need to schedule an appointment if everything is clear and you are able to make a decision.