In most cases, no; EuroParcs takes care of the maintenance of the heat source because this affects the safety of the property and the park. However, there are a number of parks where this may be carried out by yourself. You can find out whether this applies to your park in your personal offer.
Renting the plot entails annual costs, as laid down in a rental plot agreement. The plot rent must be paid at the beginning of the year. If you decide to purchase the plot at a later date, the plot rent costs will lapse. From 8 September onwards, the plot rent will always be invoiced separately, even within the Investment Owner user model.
Previously, the plot rent included several costs and service components. In the new user models, we split the PSB, plot rental costs and any other costs such as leaseholds. This makes the actual rental costs transparent.
No, the offer you receive is personalised and tailor-made, based on various elements, including: (1) the expected turnover of the park, (2) the expected turnover of your holiday home/type based on previous results and possible preferred bookings, (3) the location/setting of your property, and (4) property-specific features that make your property distinctive.
Yes, if mutual agreement has been reached between EuroParcs and the owner, it may be possible to switch to a different user model. However, due to rental availability, not all user models may be available. We may also require you to adhere a reasonable time period before you can switch. It is important to note that existing guest bookings take precedence and a switch to a user model with fewer rental capabilities is only possible once the existing bookings have been completed.
Each model has different rules regarding maintenance days:
The transition to modern, uniform contracts is an important part of our future plans as set out in Horizon 2028. The wide variety of ownership contracts and exceptions makes managing so many different contracts virtually impossible and, moreover, very labour-intensive and therefore expensive.
That is why we have worked on a single uniform basic agreement and six new user models, which offer you simplicity, clarity and transparency. This new basic contract has been developed in careful consultation with a delegation of owners, incorporating a great deal of valuable feedback. The aim of this change is to maximise your security as an owner with a good balance between the rights and obligations of both parties. The new contracts do not change your ownership rights, only the use of your property as you see fit.